Dr Look Ai Purchased Customer Experience Survey

Tell us about your family's experience.

3 to 4 minutes · $20 electronic gift card

We would like to understand your family's experience with the Dr.Look Ai Cap, including purchase, setup, and everyday use. Your feedback matters whether it is used often, used occasionally, not yet used, or has been returned.

  • Participation is voluntary and does not affect your return, warranty, customer service, or other rights.
  • Responses are reviewed in aggregate or anonymized form.
  • Please do not enter a child's name, school, home address, or other identifying information.
Adult participant confirmation

This survey must be completed by an adult purchaser, parent, or legal guardian who is at least 18 years old.

Product and purchase

Q1. What is the current status of your Dr.Look Ai Cap?

Q2. What is the age of the primary child using the product?

Q3. What were the main reasons you purchased the Dr.Look Ai Cap?

Select up to 3.

Setup and use

Q4. How easy was it to get from opening the box to the first successful use?

Q5. Which problems, if any, have you encountered during setup or use?

Select all that apply.

Q6. During the past 14 days, on approximately how many days did the child use the Dr.Look Ai Cap?

Q7. Which features has the child used?

Select all that apply.

Q8. Which feature is most valuable to your family?

Overall experience

Q9. How much do you agree or disagree with each statement?

Select one response in each row.

The child chooses to use the Dr.Look Ai Cap.
The product helps the child learn new things.
The product encourages curiosity about the real world.
The child can complete most activities independently.
The content is accurate and appropriate for the child age.
I trust the product privacy and child-safety measures.
The product is worth the price paid.
Overall, I am satisfied with the Dr.Look Ai Cap.

Q10. How likely are you to recommend Dr.Look Ai to another parent, family member, friend, or educator?

Not at all likelyExtremely likely

Gift card delivery

Optional follow up interview

Would you be willing to participate in a 45-minute video interview?

Selected participants who complete the interview will receive a separate $20 electronic gift card.